FAQ with Sir Wallace de Schnauzaré

Meet Sir Wallace, our distinguished (and slightly impatient) mascot who has an answer to all your questions! 

Can we provide Dogs Paradise with feedback?2026-06-26T11:59:27+02:00

But naturally! All feedback – whether effusive praise or scathing critique – is welcomed with the solemnity of a state communiqué. We consider it vital intelligence for our ongoing campaign of canine excellence.

Do you have web cameras so that I can check in on my dog?2026-06-26T11:58:42+02:00

Regrettably, no. Our surveillance apparatus is reserved for staff and security – a necessary bulwark against unseen perils.

Can you keep me informed about my dog during their stay?2026-06-26T11:58:02+02:00

But of course! A dedicated WhatsApp salon shall be established for your dog’s private chronicles – replete with photographic dispatches and bulletins of their woodland diplomacy.

Do you offer professional photo shoots?2026-06-26T11:57:06+02:00

Indeed, we do. When the occasion demands a portrait of true distinction-one fit for the mantelpiece or the family gallery-we collaborate with professional photographers of the highest calibre. If your ambitions for your dog’s likeness extend beyond the casual snapshot, I invite you to contact our concierge at concierge@dogsparadise.ch.

Do you publish photos of my dog on social media or on your website?2026-06-26T11:56:30+02:00

Ah. Our standard contract harbors a clause permitting such usage – unless you, in your wisdom, have struck it through with vigorous red ink. Absent this prohibition, your companion may grace our digital halls as a reluctant ambassador of canine refinement.

Do you take photos of the dogs during their stay?2026-06-26T11:55:57+02:00

Indubitably. Our staff, when not otherwise engaged in critical squirrel surveillance, endeavor to capture your hound’s woodland escapades and social conquests. These visual dispatches shall be transmitted via a dedicated WhatsApp salon – curated for your private viewing.

How do I pay for grooming?2026-06-26T11:55:06+02:00

An invoice shall be dispatched post-service – rendered with the efficiency of a wartime communiqué. Payment is expected without delay, as our groomers’ patience rivals that of a caffeinated terrier.

How much do baths cost?2026-06-26T11:54:27+02:00

The tariff for a regular bath at Dogs Paradise is determined by the weight of your companion – a metric both practical and inescapable:

  • Under 10kg: CHF 30.- (a trifle, for such diminutive frames)
  • 10kg–20kg: CHF 40.- (modest, given the vigor required)
  • 20kg–35kg: CHF 50.- (commensurate with the splashes endured)
  • Over 35kg: CHF 60.- (a sovereign’s ransom, but dignity demands it)

Members receive 5–10% reductions – a concession to loyalty. For specialist grooming (brushing, de-shedding, or pedicures), our allied artisans command their own fees range CHF 60.- to CHF 250.-, determined by your dog’s stature and the extravagance of their demands. 

Do you offer grooming services?2026-06-26T11:53:48+02:00

Grooming, sir? Most assuredly, we offer it. At Dogs Paradise, your faithful hound may receive a regular bath at our own hands-efficient, thorough, and with no fuss. Should your companion require more elaborate ministrations-brushing, de-shedding, a pedicure worthy of Hyde Park, or the delicate art of ear-cleaning-we have forged an alliance with a specialist groomer just around the corner.

But let us be clear: such services are in demand. It is necessary to book in advance, for we are not in the business of idle waiting. In all things, we aim for order, comfort, and the highest standard of canine care.

What if my dog has special needs or behavioral issues?2026-06-26T11:48:41+02:00

Let us be frank: some of our clientele arrive with manners more befitting a goat than a gentleman. Fear not-our trainers are adept at addressing even the most delicate of behavioral peccadilloes. We’ve seen it all darling-even the occasional “I-ate-Father’s-Patek-Philippe” incident. Rest assured, your scoundrel shall emerge… refined.

Will I receive feedback on my dog’s progress?2026-06-26T11:48:10+02:00

Regular, detailed updates are provided, along with coaching sessions for owners. We believe the human half of the equation should be as well-informed as the canine, lest one fall behind in the social graces.

How do I enroll my dog in training?2026-06-26T11:47:23+02:00

Simply contact our esteemed concierge to discuss your requirements. We shall arrange an assessment and craft a program as unique as your companion’s lineage. Only the best will do, after all.

What does a typical training session involve?2026-06-26T11:46:47+02:00

Sessions may include basic obedience, environmental habituation, appropriate play, and the cultivation of social skills. For those with loftier ambitions, we address specific behavioral challenges with the utmost discretion and expertise. And yes, owners receive regular updates and coaching, so you may bask in your dog’s progress.

Is the training program tailored for each dog?2026-06-26T11:46:11+02:00

Naturally. Each program is meticulously crafted to suit your companion’s temperament, breed, and personal aspirations. From the bashful Bichon to the rambunctious Retriever, every dog receives a curriculum worthy of their unique talents and quirks.

Who conducts the training?2026-06-26T11:45:20+02:00

Our trainers are experts in canine pedagogy, fluent in six dialects of “sit,” and capable of transforming even the most enthusiastic terrier into a paragon of decorum. Rest assured, your companion’s education is in the hands-of Switzerland’s most rigorously vetted masters of discipline and delightare, having passed all Vaud Canton accreditations and even other international diplomas.

What sort of training does Dogs Paradise offer?2026-06-26T11:44:30+02:00

We do not dabble in mere tricks and parlor games. Our training and behavior counseling are bespoke, designed to elevate your companion’s manners and confidence to the highest echelon. Whether your dog seeks to master basic obedience or requires a touch of behavioral refinement, our expert trainers stand ready to sculpt a canine of distinction.

What if I am not home when the shuttle arrives?2026-06-26T11:43:45+02:00

Should you choose to entrust us with a key or access code (a delicate matter of faith), our driver may deposit your companion indoors upon return and discreetly return the key to your mailbox. For example: provide the key during morning collection (if present), and we shall handle the logistical ballet thereafter.

Why does my dog’s daycare start and end early if they are on the shuttle?2026-06-26T11:43:02+02:00

The shuttle departs early to circumvent Geneva’s infamous rush-hour traffic, ensuring minimal time spent in transit – particularly critical during warmer months when temperatures become unseemly. Efficiency, darling, is the cornerstone of our operation.

What time does the shuttle come to my home?2026-06-26T11:42:27+02:00

Morning Collection:
The convoy departs Geneva at 07h00 sharp, gathering passengers in geographical sequence between Geneva and Gland. You shall receive an ETA during the preceding evening – no guesswork required.

Evening Return:
The homeward journey commences at 15h30 from Gland, reversing the morning’s route. Our driver will share real-time WhatsApp updates as they approach your residence, sparing you the indignity of idle waiting.

What if I have paid for the shuttle and no longer require it?2026-06-26T11:41:44+02:00

A vexing scenario, but one we must address with ruthless pragmatism.

For daycare members, shuttle fees are bundled monthly with membership dues. While cancellations for future months may be arranged (sparing you further invoices), current payments remain irrevocable – the allocated space cannot be repurposed for lesser creatures.

Ad hoc bookings are equally inflexible: once paid, shuttle fees are non-refundable. The reserved compartment, much like a reserved opera box, remains yours in perpetuity – whether occupied or not.

How much does the shuttle cost?2026-06-26T11:41:02+02:00

Ah, the intricacies of transport economics! Our shuttle fees are meticulously calibrated based on location (Geneva-Gland corridor or bespoke destinations), service type (daycare vs. boarding), and membership tier (2 star, 3 star or 4-star). One-way and return journeys further influence the calculus.

For a precise quotation tailored to your companion’s itinerary, we implore you to consult our concierge at concierge@dogsparadise.ch – they shall elucidate the arithmetic with Swiss exactitude.

What is the Dogs Paradise shuttle?2026-06-26T11:40:12+02:00

Ah, our DP Shuttle – a sophisticated transport solution for discerning canines.

A dedicated mini-van, meticulously maintained and equipped with individual, climate-controlled compartments (no common mingling en route), operates Monday–Friday, traversing routes between Geneva and Gland with military precision. Alternate boarding pickup/drop-off points may be negotiated (for a nominal fee, naturally), while each passenger travels in a private, secure enclosure – we tolerate neither chaos nor impropriety.

When should my dog arrive for boarding?2026-06-26T11:35:41+02:00

Your esteemed companion may check in anytime between 6:30 am and 8:00 pm.

That said, we most heartily recommend an earlier arrival. Boarding at Dogs Paradise functions rather like a fine hotel: whether your dog arrives at dawn with aristocratic punctuality or sweeps in fashionably close to 8:00 pm, the overnight stay is charged the same. The difference, dear guest, lies in the experience.

An early arrival allows your dog ample time to romp, socialize, inspect the premises, establish diplomatic relations with fellow guests, and properly acclimate before bedtime. A well-exercised dog sleeps far more soundly than one who has spent the day lounging at home like a retired count.

Should your schedule require a later arrival, we shall of course receive your companion with grace. However, please note that a full boarding day will still be counted from your package, regardless of check-in time.

What if I want to collect my dog from boarding earlier than planned?2026-06-26T11:31:51+02:00

Early retrieval may be arranged with sufficient notice – provided your darling is not mid-manicure or otherwise occupied in critical squirrel surveillance.

A minimum of two hours’ warning is required to ensure your companion is groomed, leashed, and briefed on their abrupt departure. However, the fee for the reserved period remains non-refundable – our staff’s planning merits compensation, my dearest.

What if I need to cancel a boarding reservation?2026-06-26T11:30:48+02:00

A valid query, though your fickleness strains our patienceone must approach it with the utmost decorum and punctuality, especially during our bustling peak holiday seasons. 

Pray, allow me to enlighten you on the finer points of securing your canine’s place in paradise:

Minimum Stay During Peak Periods: Due to the sheer popularity of our establishment during peak holiday times, a minimum stay of two nights is required. One simply cannot dawdle when demand is so high.

Reservations: Both Daycare and Boarding services require reservations, which are graciously allotted on a first-come, first-served basis. Do be prompt!

Payment and Documentation: Confirmed reservations must be paid in full before your pup’s arrival, and the following must be impeccably on file:

  • Proof of current vaccinations (health is paramount, darling)
  • The Dog’s Profile Form (every noble guest has a dossier)
  • The Service Agreement (a gentleman’s contract, if you will)
  • Dogs Paradise Policies (our house rules, naturally)

Failure to provide these may, alas, result in cancellation—such is the price of unpreparedness.

Extending Boarding Stays: Should your distinguished guest wish to prolong their sojourn, the current balance must be settled in full before the extension is guaranteed.

Cancellations with ≥1 week’s notice:

  • Unpaid invoices: Consider them nullified – we shall magnanimously erase them from our ledgers.
  • Paid invoices: Funds may be refunded or reserved for future engagements (we recommend the latter – anticipation is so much more civilized than regret).

Late cancellations (<1 week):
Tut-tut. Expect no quarter – our truffle suppliers are unforgiving taskmasters.

Emergencies: We are not without compassion—emergencies do happen, and we reserve the right to waive cancellation fees when such unfortunate circumstances arise.

For cancellations, do be so kind as to contact us via email at concierge@dogsparadise.ch or by telephone at +41 22 995 93 41.

How do I pay for boarding?2026-06-26T11:28:08+02:00

Our finance team dispatches invoices with military precision one week prior to your companion’s arrival. Payment is due immediately upon receipt – procrastination, as they say, is the thief of tranquillity. We accept bank transfers, credit cards, or, in truly exceptional cases, natural grass fed wagyu steaks  (we jest – mostly).

What if my dog requires medication?2026-06-26T11:27:25+02:00

Our in-house apothecary stocks homeopathic tinctures and the finest essential oils. Injections are administered by a former Swiss Guard-precision is non-negotiable. In all seriousness, our caregivers are trained and know all first aid manoeuvres.

What if my dog becomes ill or injured during their stay?2026-06-26T11:26:39+02:00

Perish the thought! However, should such a regrettable event occur:

  1. Immediate Notification: You shall be alerted without delay – we find hysterics vulgar, but transparency essential.
  2. Veterinary Intervention: Our signed agreement grants authority to consult your preferred veterinarian or our trusted practitioner, depending on the urgency.
  3. Protocols Observed:
    • Isolation: Should contagion be suspected, your companion will retire to a private suite posthaste.
    • First Aid: Our staff are trained in canine first aid (splinting, wound cleansing, and other elegantly executed interventions).
    • Documentation: Full incident reports – including timestamps and witness accounts – shall be prepared for your review.

Rest assured, we treat such matters with the gravity of a misplaced truffle.

Can I see my dog during their boarding period?2026-06-26T11:25:59+02:00

But of course! We maintain a private WhatsApp salon for each guest, wherein our staff chronicle their daily exploits – frolicking in the lavender fields, negotiating treaties over chew toys, or perfecting the art of the sieste diplomatique.

Can my dog bring their own blanket and toys?2026-06-26T11:25:17+02:00

For toys, we must politely decline, as such treasures are notoriously coveted by other guests. A comfort blanket may accompany your dog, should you wish, but be advised: Dogs Paradise cannot accept responsibility for any… unfortunate accidents that may befall it during your companion’s social adventures.

What do I need to bring for my dog when (s)he boards?2026-06-26T11:24:40+02:00

Simply arrive with a well-fitted collar or harness (we’ll turn a blind eye for uncoordinated fashion accessories, not everyone has impeccable style) and sufficient food for the duration of your companion’s stay. We must  insist that you provide their regular, preferred cuisine to avoid any dreadful digestive disturbances.

All dry food must be presented in a Ziploc or an airtight container—labeled, naturally, with your dog’s distinguished name. Pray, do refrain from sending food in mere shopping bags; such an uncouth choice leads to chaos and confusion, and we simply cannot have that in our refined establishment.

Your cooperation ensures that your noble pup dines as delightfully as they play. After all, elegance is in the details.

Do I need to bring a bed?2026-06-26T11:24:04+02:00

Heavens, no! Our establishment is amply stocked with luxurious beds befitting even the most discerning canine. We kindly request that personal belongings remain at home, as the exuberance of group living can sometimes lead to the untimely demise of cherished items.

Where does my dog sleep?2026-06-26T11:23:22+02:00

At Dogs Paradise, only the finest accommodations will do. Your companion will reside in a spacious, comfortable suite, complete with a plush bed and fresh water. For the more sociable set, sharing a suite with a compatible friend is entirely possible; for those who prefer solitude, a private suite awaits. Each arrangement is designed for supreme comfort and tranquility.

What does my dog do during boarding periods?2026-06-26T11:22:43+02:00

A typical day unfolds thusly:

08h00: Le mot du jour – a constitutional in the garden to attend to delicate matters (discreetly, of course).
08h30: Breakfast served à la suite (organic quail egg omelette optional, naturally).
10h00: Forest promenade with carefully vetted companions – no riff-raff, I assure you.
11h30: Socialization in the play zone (or Chill Lounge for discerning introverts).
12h30: Toilet interlude (en plein air, as nature intended).
13h00: Siesta royale in climate-controlled suites (Egyptian cotton bedding standard).
15h00: Afternoon woodland excursion – stick negotiations and squirrel diplomacy.
16h30: Playtime or repose with one’s curated friendship circle.

17h30: Supper – sous-vide venison or free-range chicken (served on bone china, naturally).
18h00: Pre-dinner toilette (with lavender-scented paw wipes available).
20h00: Final moonlit forest amble (très romantique).
21h00: Retire to suites for bedtime (turndown service includes chamomile-infused water and Brahms lullabies).

What time is ‘check-in’ and ‘check-out’ for boarding?2026-06-26T11:21:50+02:00

Check-in/Check-out:
08h00–10h00 (punctuality is next to godliness – or in this case, next to the truffle-infused kibble).

Late Check-out:
Should you dawdle beyond 10h00, a supplemental fee of CHF 79.- applies (to compensate for the glaring imposition on our schedule).

What is the price for overnight boarding?2026-06-26T11:21:10+02:00

Our boarding fees, much like fine wine, improve with volume:

– 1-6 nights: CHF 115.- per evening (suites include organic lamb bedding and Mozart sonatas).
– 7-13 nights: CHF 100.- (a token acknowledgment of loyalty – though hardly a sacrifice).
– 14+ nights: CHF 90.- (reserved for extended absences – we trust you’ll compensate your companion appropriately upon return).

Members enjoy 5-10% reductions – a gesture of goodwill to those who’ve demonstrated commitment to our standards.

Is there a discount if I have more than one dog?2026-06-26T11:19:57+02:00

For those blessed with a suite of companions, we extend a modest concession-typically 20% less per additional aristocrat sharing accommodations.

What is a 10-day package?2026-06-26T11:19:16+02:00

The 10-Day Pass (CHF 750.-, a modest CHF 40.- concession) accommodates those who prefer sporadic engagements with our establishment.

It is ideal for canines who visit weekly, fortnightly, or whenever their social calendar permits (with a mere 24-hour notice – astonishingly lenient, given our standards).
Please keep in mind that shuttle services remain à la carte – as all better things in life, like my favorite imported yak cheese soufflé.

What happens if I need an additional day sometimes?2026-06-26T11:18:30+02:00

We tolerate such spontaneous requests through our Add-On Days – a concession to modernity’s chaotic whims.

  • Availability: Monday through Friday (weekends remain sacrosanct for restorative naps and pedicures).
  • Fee: Discounted according to your membership tier (consult your package’s particulars – I shan’t repeat myself).
What happens if my dog misses a day from a prepaid membership?2026-06-26T11:17:44+02:00

Harrumph. While we deeply disapprove of capricious cancellations (our salmon tartare cannot be wasted, you understand), we permit days to be banked – a term as regrettably plebeian as it is necessary.

  • Banked Days may be redeemed within the same month or the subsequent one (we are not indefinitely accommodating, mind you).
  • Limit: 10 days (a generous allowance for even the most erratic of social calendars).
  • Should you require further clarification, consult our concierge (concierge@dogsparadise.ch)
What does a 4-star membership provide?2026-06-26T11:16:21+02:00
  • – CHF 1030.- monthly secures four weekly visits (we recommend Tuesdays through Fridays – weekends are for recovery, darling).
  • – Add-On Days at a princely CHF 60.- (a 20% reduction – our magnanimity knows bounds, but only just).
  • – 10% concessions on boarding, baths, and shuttle services 
  • – VIP Status ensuring your companion’s schedule supersedes all others (commoners shall acquiesce without complaint).
What does a 3-star membership provide?2026-06-26T11:15:50+02:00
  • – CHF 830.- monthly for thrice-weekly visits ( ideally we prefer to avoid overcrowding the salmon buffet, but the choice of selected days is yours).
  • – Add-On Days at CHF 64.- 
  • – 8% concessions on boarding, baths, and shuttle services – a nod to fiscal sophistication.
  • – VIP Status guaranteeing precedence in all reservations (lesser pups shall yield to your companion’s schedule)
What does a 2-star membership provide?2026-06-26T11:08:46+02:00
  • CHF 570.- monthly grants your companion two weekly visits (days can be flexible or fixed  – we thrive to maintain a balanced social calendar).
  • Add-On Days may be secured at CHF 66.- 
  • 5% concessions on boarding, baths, and shuttle services – because even royalty appreciates prudent budgeting.
  • VIP Status ensuring priority reservations for daycare, boarding, and shuttle bookings (common canines shall wait their turn).
What does a membership entitle to?2026-06-26T11:08:08+02:00

We require a credit card on file—naturally, after you’ve graciously completed our ever-so-important CREDIT CARD CONSENT FORM. We insist upon a minimum commitment of two consecutive months, as fleeting dalliance simply won’t do for our esteemed clientele. Memberships commence promptly at the beginning of each month, and your card shall be debited automatically with the precision and reliability befitting a household of distinction. Only the finest arrangements for the finest pups, of course.

What special deals do you offer?2026-06-26T11:07:02+02:00

Ah, the art of negotiation! For our most devoted clientele, we extend four membership tiers – each granting privileged access to discounted daycare, preferential rates for boarding, and the occasional bonus day (when we’re feeling particularly charitable).

For those whose schedules permit only occasional visits, our 10-day package offers a dash of frugality without sacrificing standards. Note, however: shuttle services remain à la carte – we cannot have chauffeurs idling about like common mongrels.

How do you maintain a clean and hygienic environment for the dogs?2026-06-26T11:06:13+02:00

Ah, you wish to know the secrets behind our sparkling halls and pristine lounges? Very well, if you must:

  • Daily Cleaning Routines: Our staff performs meticulous daily tidying-vacuuming and sweeping all common areas to banish fur, dander, and dirt. Bedding, toys, and food bowls are washed with hot, soapy water to eliminate bacteria and keep everything fresh.
  • Regular Deep Cleans: Each week, we conduct a thorough cleansing of all facilities, including washing pet bedding and sanitizing toys with pet-safe products. This ensures no unsavory odors or germs linger to offend the delicate sensibilities of our guests.
  • Sanitizing Surfaces: All surfaces are wiped down with pet-friendly disinfectants, and feeding areas are kept spotless. Food and water bowls are cleaned daily, and food is stored in airtight containers to prevent pests and contamination.
  • Proper Waste Management: Waste is removed promptly and disposed of properly-indoors and out. We use non-porous, easily sanitized materials throughout the facility to prevent the spread of bacteria and odors.
  • Routine Laundry: Beds, blankets, and soft toys are laundered regularly at high temperatures and dried thoroughly to prevent mold and bacteria. Hard toys are disinfected and returned only when spotless.
  • Staff Training: Our team is trained in the fine art of canine hygiene, ensuring all cleaning is done with the utmost attention to detail and safety.

In short, our standards are nothing less than immaculate-for only the most refined environment is worthy of Dogs’ Paradise clientele. Anything less would be… simply unthinkable

Can I see what my dog does during daycare?2026-06-26T11:04:58+02:00

But naturally! Though we generally forbid parental hovering at our facilities (it disrupts the je ne sais quoi of our social ecosystem), we maintain a chatty WhatsApp salon where photographic evidence of your pup’s escapades is shared – frolicking in the lavender fields, engaging in tactical stick negotiations, or perfecting the art of the sieste royale.

What does my dog do during daycare?2026-06-26T11:00:37+02:00

Ah, the itinerary! Breakfast is served (for those who deign to partake), followed by rigorous play sessions, forest promenades (with endless sniffing possibilities, naturally), and a mandatory luncheon siesta to preserve our guests’ impeccable energy levels. The afternoon brings further revelry: strategic games of chase, sophisticated sniffing expeditions, and occasionally a discreet nap in plush literie.

Do you offer half-days?2026-06-26T10:59:53+02:00

Indeed! Mornings (08h00–12h00) or afternoons (14h00–18h00) may be secured for CHF 55.-. However, let it be known that membership packages remain the exclusive privilege of full-day patrons.

Do you offer early ‘check-ins’ or late ‘check-outs’?2026-06-26T10:57:57+02:00

For a modest tribute of CHF 45.-, and by appointment only, we may permit arrivals from 07h00 or departures until 19h30 – you may also pay in alternative currency, like rare truffles to particularly deserving schnauzers.

What are the hours for ‘check-in’ and ‘check-out’?2026-06-26T10:57:17+02:00

Reception graciously consents to operate between 08h00–09h00 and 17h00–18h30. Should your schedule deviate from these exquisite windows, notification to our staff is required – we detest surprises almost as much as unannounced squirrels.

Can un-neutered males attend daycare at Dogs Paradise?2026-06-26T10:48:23+02:00

Absolutely, provided they conduct themselves with the decorum befitting a true gentleman. Unneutered males are welcome as long as they refrain from excessive humping, dominant antics, or turning our playground into a battleground. Our vigilant staff keeps a keen eye, especially as your lad matures into adolescence.

Is there an alternative to the traditional surgical neutering?2026-06-26T10:47:39+02:00

Indeed, there is, my inquisitive friend! We offer chemical neutering, a splendid non-surgical alternative that allows us to observe how your canine nobleman’s behavior adjusts within our social milieu before committing to anything permanent. Think of it as a trial run for refined comportment.

What are Dogs Paradise’ policies regarding neutering?2026-06-26T10:46:53+02:00

At Dogs Paradise, we believe in tailoring the neutering decision to each gentleman’s unique temperament and breed rather than imposing a one-size-fits-all decree. While we do champion neutering for social harmony—especially for those attending our lively daycare—there is no rigid age mandate. We monitor your young lord’s behavior closely, particularly as he approaches 6 to 7 months, to ensure his interactions remain as charming as his pedigree.

Should your noble sir begin exhibiting excessive humping, a dash too much dominance, or creating a ruckus that unsettles our genteel playgroups, we enter what we call “Intervention Stages.”

Stage 1: Occasional cheeky behaviors—neutering recommended for pups over 7 months (excluding our large-breed aristocrats).

Stage 2: Frequent disruptions—neutering strongly advised to maintain his social standing at Dogs Paradise.

Stage 3: Persistent troublemaking—neutering is imperative, or sadly, we must bid farewell to his attendance.

Are there breed restrictions?2026-06-26T10:34:43+02:00

We judge not by pedigree, but by decorum. If your hound can refrain from slobbering on the Aubusson rugs and howling at the Baroque chandeliers, they may apply. Poodles and Schnauzers  are, naturally, given preferential vetting.

What if my dog doesn’t pass a trial day?2026-06-26T10:32:35+02:00

Ah, the delicate matter of… inadequacy. Very well, I shall address this unfortunate scenario with measured magnanimity:

  • If your companion’s nerves betray them-incessant whining, trembling, or other displays of vulgar melodrama-we may condescend to grant a second trial. May. Improvement is mandatory.
  • For unaltered males whose enthusiasms prove… unseemly*: A second attempt is permissible only after a minimum one-month post-castration grace period. Assuming, of course, you’ve attended to such basics of canine decorum.
How can my dog pass a trial day?2026-06-26T10:31:55+02:00

Your companion must:

  • Exude tranquillité-no undignified barking, lunging, or heaven forbid, drooling on the Persian rugs.
  • Mingle with peers as one might at a Viennese ball-polite sniffs, graceful play bows, and absolutely no unsolicited pawing.
  • Charm the staff-a wag of the tail here, a well-timed head tilt there. We are not immune to charisma.

If they achieve this trifecta-remaining unflappable in the lounge, gregarious in the play zones, and utterly beguiling during siesta-they may earn the coveted Dogs’ Paradise seal of approval. May.

Fail to meet these standards, and… well. Let’s not dwell on such vulgarities.

How do I pay for a trial day?2026-06-26T10:31:11+02:00

Cash or TWINT via our QR code at Reception-though I’d expect a clientele of our stature to handle such matters with the discretion of a Swiss banker.

How much does a trial day cost?2026-06-26T10:30:20+02:00

[Adjusts monocle with a paw] CHF 70.-, naturally. A trifling sum for access to the most exclusive canine salon this side of the Alps.

How long is a trial day?2026-06-26T10:29:23+02:00

One simply does not rush a masterpiece, does one? Our trial days are a curated experience-09h00 to 15h00, weekdays only-as weekends are reserved for discerning creatures who understand the art of leisure.

What happens on a trial day?2026-06-26T10:28:41+02:00

One does not simply waltz into Dogs’ Paradise-there are protocols to uphold. Observe:

  • Arrival: Ring the bell –once, with purpose – and await our staff outside. We shan’t have the resident aristocrats disturbed by your arrival. (Honestly, the chaos of commoners…)
  • The Interview: We shall engage in a brief discourse about your companion’s habits. Have they eaten? Relieved themselves? Bring their breakfast if you must, though most novices are too overawed by our standards to indulge.
  • The Introduction: Once you depart, we shall orchestrate a carefully curated walk with a select few canines of compatible breeding. No riffraff, I assure you.
  • The Chill Lounge: Your companion will then be escorted to our sanctum sanctorum-a tranquil lounge where we assess their ability to comport themselves with dignity. No high-pitched barking. No slobbering on the chaise longues.
  • Play Evaluation: Should they exhibit sufficient refinement, they may graduate to a playgroup befitting their temperament. Supervised, naturally-we are not savages.
  • Lunchtime Siesta: A mandatory repose in our suites-where we discern whether they possess the sangfroid required for boarding. Do they snore? Shameful but we have earplugs available.
  • Afternoon Forest Walk: A leisurely constitutional, followed by further socialization-or, for the delicate, quiet contemplation in the lounge.
  • The Verdict: At 15h00, you shall receive a detailed dossier of our observations and a tour of our facilities. Try not to gawp.
What do I need to do before a trial day?2026-06-26T10:27:00+02:00

Ah, the inevitable query from those trembling on the precipice of canine transcendence! Should you wish to ascend into the rarefied echelons of Dogs’ Paradise-where mere “playdates” become ballet and luxury care becomes the new normal-kindly observe the following protocol

  • First, direct your inquiries-preferably with haste and decorum-via our website or dispatch an electronic missive to concierge@dogsparadise.ch to request the sacred application form.
  • Upon receipt, complete the form with all the diligence one would expect of a true connoisseur of canine luxury. Do not forget to include photographic evidence of your vaccination stamps. Yes, all three-standards must be maintained:
    • Kennel Cough (one simply cannot mingle without it)
    • DHPPi (the bare minimum, really)
    • Lepto (naturally)
  • Once your documentation is deemed satisfactory by our discerning staff, we shall deign to contact you to arrange a date for your trial. Do try to be patient; exclusivity takes time.
Can my dog visit Dogs Paradise before committing to daycare or boarding?2026-06-26T10:26:03+02:00

Heavens, one should hope so! We maintain the highest standards of canine camaraderie, which necessitates a Trial Day without exception. These sessions ensure your pup’s seamless integration into our distinguished social milieu, confirming they possess both the temperament and grace to thrive among our exceptionally curated guests.

Appointments for these trials are as exclusive as one might expect—  We trust you’ll appreciate the necessity of such rigor in preserving our unmatched standards.

Pups must be a minimum of four months old, current on all the requisite vaccinations, and in splendid health, among other things.

Can I visit your facilities?2026-06-26T10:26:20+02:00

Sigh. While we do tolerate human visitors (against our better judgment), we must insist you leave your adorably common canine at home during tours. We host viewings exclusively at 15h00 on weekdays – a civilized hour for those who appreciate punctuality. Should your schedule be regrettably confined to weekends, you may grovel via our concierge at concierge@dogsparadise.ch. Do try to keep the whining to a minimum.

How are dogs separated in the play groups?2021-01-22T07:36:49+01:00

We have three large separate play areas for different play styles of dogs; guests are divided into playgroups based on size, temperament and energy level. The group your dog is in depends on his/her size, temperament, and the dynamic of all the guests we have at the time of his/her stay.

What are the hours for Dog Daycare?2026-06-26T10:54:22+02:00

Our sanctum opens its gates at 08h00 and seals them promptly at 18h30 on weekdays (public holidays excluded – even we require moments of regal repose)Our sanctum opens its gates at 08h00 and seals them promptly at 18h30 on weekdays (public holidays excluded – even we require moments of regal repose)

If checking-in between 7:00 – 8:00, or checking-out between 18:30 – 19:30 you will be subject to an additional fee of CHF 45.-. After 19:30, your daycare fee will be dropped and you will, instead, be responsible for an overnight charge.

Due to the increase in guests reserving during holiday periods, we may limit daycare to Monthly Daycare Members only.

What is doggy daycare?2020-12-15T14:47:16+01:00

Doggy day care is an environment where dogs are dropped off for the day to play with other dogs in a fun, safe, well-supervised and clean environment. Dogs Paradise has many benefits including:

  • Helps promote good mental and physical health through exercise and socialization.
  • Helps prevent destructive behavior that stems from boredom and/or loneliness.
  • Reinforces good socialization skills that allow your dog to behave in a public setting.
  • Helps relieve separation anxiety.
What is a trial-day?2021-01-21T14:22:29+01:00

Because we take safety very seriously, we’ve created policies to ensure a happy and healthy environment for all our Guests. Therefore, all new Guests must pass a TRIAL-Day before participating in Day or Overnight Care. Trial days are from 9:00 to 15:00. During this time our highly trained staff will slowly begin introducing your dog to members of our pack and look for proper canine etiquette to be displayed. This process helps us determine if the dog is friendly, nervous etc. It also helps us know in which play group your dog will have the most fun. Our goal is to make sure each dog enjoys every moment of his day at DP.

At pickup that day we will give you a run-down on how they did, and assuming all goes well you will be welcome to bring them back any time after that to DP.

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